Are there any penalties for late payments?

Yes, the Orlando Utilities Commission, commonly referred to as OUC, does have policies in place concerning late payments. When a customer fails to pay their utility bill by the specified due date, they may incur a late payment charge. This charge is typically a percentage of the outstanding balance. OUC aims to encourage timely payments while still being fair to its customers. It is important for customers to be aware that repeated late payments may also affect their account status. In some cases, if a bill is not paid within a certain timeframe, the account may be subject to disconnection for non-payment. Of course, this is usually a last resort, and OUC strives to communicate with customers who may be experiencing difficulties. To avoid any late fees or disruption of service, customers are encouraged to pay their bills on time and to review their billing statements carefully. For specific details, such as the current rates for late payment charges and the policies concerning disconnections, it is best to check the official OUC website. There, customers will also find information on various payment plans and assistance programs that may be available to help those who are struggling with their bills.