When will my service be restored after a reported outage?

The restoration of service after a reported outage can vary depending on several factors, including the extent of the damage, the number of customers affected, and the specific conditions of the location. Orange Rockland Electric typically works diligently to restore services as quickly and safely as possible. They prioritize outages based on the severity and impact, focusing first on restoring service to critical infrastructure such as hospitals and emergency services, followed by larger groups of customers, and then individual homes. Customers experiencing an outage can often find updates and estimated restoration times through the Orange Rockland Electric website, where they may post information about current outages and expected timelines. It is important to note that restoration efforts can be complicated by weather conditions, accessibility, and the need for safety checks after repairs. Those who want specific details regarding their outage should regularly check the Orange Rockland Electric website for any announcements or updates concerning their service restoration.