OpenTip.com provides its customers with a simple and efficient way to track their OpenTip.com orders, as well as easily cancel orders (if not yet shipped), and return items within 30 days.
OpenTip.com, the Massachusetts-based online retailer, offers their customers a quick, simple way to track their OpenTip.com order and easily resolve shipping and tracking issues.
After your order your item from OpenTip.com, you'll receive an email with your OpenTip.com order tracking information as soon as your item(s) leaves the warehouse.
To track your OpenTip.com order, you must first login to your account on OpenTip.com. Once successfully logged in, select Order History, and click the order you wish to track. You should see your tracking number as a link to track your order in the Order Details. Click the tracking number link. The link will take you to the carrier website and display the tracking results. The Tracking results will include your estimated shipping date.
OpenTip.com uses UPS, FedEx, and the U.S. Postal Service to deliver most small-to-medium-sized orders.
If you check your OpenTip.com order and the tracking results show that your package has been delivered, it should also indicate where the carrier left your OpenTip.com order (e.g., left at front door, left behind flower pot, left on back porch). If, after searching around the area where the package was left, you cannot find your OpenTip.com order, first contact the carrier to request assistance. If the carrier is unable or unwilling to help locate your OpenTip.com order, contact OpenTip.com directly.
Once your OpenTIp.com order has shipped, unfortunately, you cannot cancel your order. You can, however, usually return your order items, within 30 days for a full refund of the purchase price minus shipping and handling fees.
To return your OpenTip.com order, to your account on OpenTip.com. Select Order History, find the order you wish to return, and click Return & Exchange to submit a return request. OpenTip.com will contact you via email with return instructions.
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