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Northwestern Memorial Hospital Customer FAQ

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What is Northwestern Memorial Hospital's Phone Number?

The question we are asked most often is about how to talk to Northwestern Memorial Hospital customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Northwestern Memorial Hospital Customer Questions

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Appointments and Access

Can I access my medical records online at Northwestern?

Northwestern Memorial Hospital offers patients online access to their medical records via the MyChart portal. Patients can view...
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Is there an online appointment booking system at Northwestern Medicine?

Northwestern Medicine offers a user-friendly online appointment booking system that enables patients to easily schedule visits...
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Does Northwestern accept international patients?

Northwestern Memorial Hospital welcomes international patients and has a dedicated department to facilitate healthcare...
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Health and Safety

What payment options does Northwestern accept?

Northwestern Memorial Hospital offers multiple payment methods including credit and debit cards, electronic checks, and...
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What measures does Northwestern take for infection prevention?

Northwestern Memorial Hospital employs extensive infection prevention strategies, including strict hand hygiene practices, the...
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Visitor Information

How can families support patients during their stay at Northwestern?

Families are vital in enhancing patient care at Northwestern Memorial Hospital by maintaining open communication, advocating...
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What amenities are available for visitors at Northwestern Memorial Hospital?

Northwestern Memorial Hospital has various amenities for visitors, such as dining options with diverse meals, gift shops, and...
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What parking options are available at Northwestern Memorial Hospital?

Northwestern Memorial Hospital provides multiple parking options, including a main garage on East Huron Street with...
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Support and Assistance

Are there any support groups affiliated with Northwestern?

Northwestern Memorial Hospital provides various support groups for patients and families, focusing on emotional, educational,...
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Are there financial assistance programs at Northwestern?

Northwestern Memorial Hospital provides financial assistance programs to support uninsured or underinsured individuals facing...
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Medical Services

Does Northwestern offer nutritional counseling services?

Northwestern Memorial Hospital provides nutritional counseling services through registered dietitians who create personalized...
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Are there any clinical trials available at Northwestern Memorial?

Northwestern Memorial Hospital offers numerous clinical trials across various specialties, focusing on innovative therapies for...
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What procedures are performed at Northwestern Memorial?

Northwestern Memorial Hospital provides an extensive array of medical services across numerous specialties, such as cardiology,...
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What are the options for pain management at Northwestern?

Northwestern Memorial Hospital provides an extensive array of pain management strategies for different pain types, utilizing a...
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What types of specialists work at Northwestern?

Northwestern Memorial Hospital boasts a diverse array of specialists, including cardiologists, oncologists, neurologists,...
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Does Northwestern provide second opinions for medical treatments?

Northwestern Memorial Hospital offers second opinion services to help patients confirm diagnoses or consider different...
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