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North Carolina Health Choice Customer FAQ

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What is North Carolina Health Choice's Phone Number?

The question we are asked most often is about how to talk to North Carolina Health Choice customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Eligibility and Coverage

Who is eligible for North Carolina Health Choice?

North Carolina Health Choice provides health coverage for children under eighteen who are not Medicaid-eligible, focusing on...
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What does North Carolina Health Choice cover?

North Carolina Health Choice covers various services for children, including routine check-ups, immunizations, emergency care,...
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Can my child be enrolled in both Medicaid and North Carolina Health Choice?

A child cannot be enrolled in both Medicaid and North Carolina Health Choice at the same time. Medicaid covers low-income...
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Is North Carolina Health Choice available for adults or only children?

North Carolina Health Choice is aimed solely at uninsured children under nineteen, focusing on families that may not qualify...
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Costs and Payments

Is there a monthly premium for North Carolina Health Choice?

Typically, North Carolina Health Choice does not charge a monthly premium for coverage, though small copayments for certain...
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Are prescription medications covered under North Carolina Health Choice?

North Carolina Health Choice includes coverage for prescription medications to support the health of enrolled children. There...
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Are dental and vision services covered under North Carolina Health Choice?

Dental and vision services are generally included for eligible children in North Carolina Health Choice. Dental coverage...
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Plan Management

Can I still use my own doctor with North Carolina Health Choice?

Participants in North Carolina Health Choice generally need to see providers within the program's network. If your doctor is...
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What happens if my income or family size changes?

Families participating in North Carolina Health Choice must report changes in income or family size, as these can affect...
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Can family members be added to my North Carolina Health Choice plan?

Only eligible children under nineteen can be enrolled in North Carolina Health Choice, focusing primarily on those uninsured or...
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Application Process

How long does it take to get approved for North Carolina Health Choice?

The approval duration for North Carolina Health Choice varies, generally taking about 30 days after submission of a complete...
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How do I apply for North Carolina Health Choice?

To apply for North Carolina Health Choice, individuals should first verify eligibility based on income guidelines. Applications...
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What documentation is required to apply for North Carolina Health Choice?

To apply for North Carolina Health Choice, essential documentation includes proof of income, verification of the child's age,...
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Is there a waiting period before coverage begins?

North Carolina Health Choice typically offers coverage starting from the application approval date, without a specific waiting...
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