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Can I change or cancel my order?

Asked 2 years ago
The ability to change or cancel an order at Normthompson.com typically depends on several factors, including the status of the order at the time of the request. Generally, if an order has not yet been processed or shipped, customers may have the opportunity to modify or cancel it. However, once an order enters the processing or shipping phase, it may not be possible to make changes, as the items are prepared for delivery. It is advisable for customers to act quickly if they wish to request changes or cancellation, as the time window for such actions is often limited. Normthompson.com generally provides detailed information on their website regarding their specific policies on order changes and cancellations, which can vary depending on the type of item or service purchased. Customers are encouraged to check the order confirmation email for any specific instructions or guidelines, as well as for information on how to proceed. For any direct inquiries or if assistance is needed, customers may wish to look for contact information on the current web page. That will provide the most accurate and updated options available for order management.
Answered Sep 21st 2025

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