NordVPN Customer FAQ

Installing NordVPN on your TV depends on the type of TV you possess. If your TV supports Android TV OS, you can download the NordVPN app directly from the Google Play Store. For a smart TV without an Android TV OS, you can use NordVPN by configuring it on your router or by setting up a VPN-enabled virtual router on your laptop. That way, your TV will use the VPN through its internet connection. If you have an Amazon Fire TV, NordVPN also has a dedicated app available on the Amazon Appstore. Remember, you can use NordVPN simultaneously on six devices with one subscription. So, it's perfectly fine to have it on your computer, cellphone, and TV.

The cost of NordVPN's 1-year plan with an additional 18 months free can vary depending on current promotions and discounts. As of now, the typical pricing for NordVPN's 1-year package is around $59, but it can be less during promotional periods. Remember, whether the 18-month free offer applies to your situation will depend on the specifics of the promotions NordVPN is running at the time of your renewal. Please check NordVPN's official website or your NordVPN account dashboard for the most accurate and up-to-date information.

We're sorry to hear you're having trouble logging into your NordVPN account. If you're receiving a message that you have no subscription but you know you do, it's possible there's a temporary issue with their system. Also, ensure that you're logged into the correct account that has the subscription. If the problem persists, it's best to reach out to NordVPN directly since they would have greater access to account-specific information and can assist you promptly with your concerns.

With a single NordVPN account, you can connect up to six devices at the same time. To protect multiple devices, you'll need to install NordVPN on each device individually. NordVPN supports a wide variety of platforms, including Windows, Mac, Linux, Android, iOS, and more. To connect a device, download and install the NordVPN app on it, log in with your account credentials, and then select a server to connect to. If you want to protect more than six devices, you can set up NordVPN on your router, which will cover all devices connected to your home network.

This message typically appears when there's an issue with the website's SSL certificate. It's not specifically related to NordVPN. Even though NordVPN encrypts your connection, it doesn't certify the safety of the websites you visit. You should proceed with caution if you encounter this message, particularly when you're entering sensitive information like passwords or credit card numbers. It might be best to avoid the site until its SSL certificate issue has been resolved. Remember, NordVPN's primary function is to secure your internet connection, but it does not control the safety of individual websites.