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Nextdoor Customer FAQ

Top Answers & How-to Guides

What is Nextdoor's Phone Number?

The question we are asked most often is about how to talk to Nextdoor customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Nextdoor customer service, get an answer now.

Recent Nextdoor Customer Questions

How can I change my profile name

To change your profile name on Nextdoor, go to your account settings. Look for the "Profile" section, where you can update your name. After making the change, be sure to save your updates. Your new name will be displayed on your profile thereafter.
Asked Sep 23, 2025 3:48 PM

How do i post lost cat photo on nextdoor

To post a lost cat photo on Nextdoor, go to your neighborhood feed and click on the "Post" option. You can select "Lost & Found" as the post type. Add a title, include details about your cat, and don’t forget to upload a photo by selecting the image icon. Once you’ve added all the necessary information, click "Post" to share with your neighbors.
Asked Sep 1, 2025 12:46 PM

How do I post free moving boxes

To post free moving boxes on Nextdoor.com, go to your neighborhood's Nextdoor page, find the "Buy, Sell & Free" section, and select "Post." Choose the option for free items, then write a description of the moving boxes, include any relevant details, and upload any photos if you have them. Once you're done, submit your post to share it with your neighbors.
Asked Jun 17, 2025 11:35 PM

Will I get notifications that someone responded to my post?

Yes, you will receive notifications when someone responds to your post on Nextdoor.com. You can customize your notification settings to control how you want to be alerted about responses and other interactions in your neighborhood.
Asked Jun 11, 2025 2:20 PM

How to post items to sell on nextdoor

To post items for sale on Nextdoor, go to the "For Sale & Free" section of your neighborhood. Click on "Post" and then select "Item for Sale." You can upload photos, add a description, set a price, and specify if the item is free. Once you’ve filled in the details, publish your post to share it with your neighbors.
Asked May 9, 2025 1:31 AM

Help me with my Nextdoor customer service issue

We look to the Nextdoor issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Nextdoor issues reported to GetHuman
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