If you missed a delivery, you may contact the customer support team in many ways with these helpful tips.
The Star-Ledger is a daily paper based in Newark. It has the biggest circulation in the state of New Jersey. If you subscribe to the paper, you should get a copy every day. If you missed delivery of the paper you may contact the support team and ask for help. Lots of Newark Star-Ledger subscribers either miss their papers or get them late. The paper understands that it can be a big inconvenience so they do their best to deal with the problem fast.
Customers can enjoy free and unlimited access to the official website of the paper on different devices including iPad, Android, and smartphones. This gives you the chance to enjoy your subscription on the go. You can choose from a variety of subscription options including digital-only and print and digital subscriptions. The digital version allows you to experience the paper online.
If you missed a delivery, you may contact the customer support team in many ways. Some of them include the following;
Getting Help Online
One of the best ways to seek help from Newark Star-Ledger is through the help desk. It has lots of targeted tips, suggestions, and reminders that may help you. On the help pages, you may find help in less than two hours.
Most customers start on help pages when looking for help. It is a good option if you want to get help fast but can't speak on the phone.
When you go through the various topics on the help desk, you may have to go back and forth with a member of the customer support team. They may need you to switch to email to continue your communication. If that happens, try to respond to the emails fast and provide all the information that they may require from you. It is normal to go a few days without getting a reply from Newark Star-Ledger. The back and forth communication may take some time.
On the help desk, you may follow existing conversations or start new ones. If you wish to start a new conversation, use polite language and be patient.
Email Support
Another way to let Newark Star-Ledger know about a missing delivery is by sending them an email. On your email, try to include all the details that may be important. You may get a response in about 10 hours. Use polite language and keep the email brief. This is a good option if you are not in a hurry to get help. With this method, you may have to go back and forth a few times before getting the help you need.
Phone Support
The best way to get sport from Newark Star-Ledger is over the phone. You will get the chance to speak with a real-life representative. When you call, you should be connected with a representative in an average of 25 minutes.
Let them know that you missed a delivery and answer any questions that they may ask. Let the representative know about the type of help you would like to receive. They will provide you with instructions to follow to deal with the issue. Some details that you may need to provide include; your account number, address, and name.
The paper does not offer support on their Twitter, Facebook Messenger, or Live Chat. If you have any trouble connecting with them, you may seek the help of GetHuman. The company helps you find the easiest and fastest ways of reaching members of the support team depending on the nature of your problem. When you tell GetHuman about your issue, they will immediately start the process of helping you find the right person to help you.
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