Canceling gym memberships can be very difficult and confusing. If you're looking to cancel your New York Sports Club membership, follow these steps to do so correctly.
New York Sports Club (NYSC) is an organization of fitness centers throughout New York, New Jersey, Brooklyn, Queens, Long Island, and Connecticut. The company currently has over 100 locations in the Tri-State area. Members get access to gym facilities, can work with personal trainers, and can attend classes. If you have a membership with New York Sports Club but wish to cancel your membership, keep reading for detailed instructions on how to cancel.
Note that each club location will have varying cancellation policies so its best to check your membership agreement before canceling. Fees may apply for early termination of the contract. This includes if the early cancelation is for medical reasons or for moving cancelations. You can call into the New York Sports Club Customer Service Center and ask for more information on your personal contract and termination fees.
You can visit your New York Sports Club in person and ask the front desk for help canceling your membership. Make sure to visit the club that you have the membership with, not a secondary location when it comes to canceling.
The club employee might try to convince you to keep your membership, so make sure to remain resolved in your desire to cancel.
Ask for clarification if there are any fees for canceling and when your last payment will be charged. Additionally, make sure you receive a confirmation of the cancelation either by email or receive a copy of the documents in person.
You can send in a cancellation form in the mail. You will need to ask for a copy of this form from any of the New York Sports Club locations. You can then send a filled out form to the club location you signed your contract with or to the Member Services department.
Note that sending your cancellation request by mail will make the process take longer. Depending on when the club receives and processes your form, you may still be charged for your upcoming month's fee.
When enough time has passed, call into the New York Sports Club Customer Service Center to ask for confirmation that they have received your request and canceled your membership. Ask the customer service representative to verify that the request has been approved by sending you a confirmation email. Additionally, ask for clarification if there are any fees for canceling and when your last payment will be charged.
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