How Do I Check My Unemployment Benefits with the New Mexico Department of Workforce Solutions?

If you get laid off in New Mexico, then you can apply for unemployment insurance from the New Mexico Department of Workforce Solutions. You need to meet certain eligibility requirements but once you do, you will receive benefit payments every week. You can check the status of your claim online, through the phone or by visiting a New Mexico workforce connection center in person.

Apr 28, 2020

The New Mexico Department of Workforce Solutions is responsible for dispensing unemployment benefits in the state of New Mexico. Any unemployed person can apply to receive unemployment benefits if they are eligible.

Unemployment insurance is very similar across the country but each state has its own requirements. New Mexico also has its own rules about eligibility, benefit amount and duration among others.

New Mexico Unemployment Benefits Eligibility Requirements

The following are some of the eligibility requirements for the state of New Mexico.

Unemployed Through No Fault of Your Own

You must have lost your previous position through no fault of your own for you to receive unemployment benefits from the New Mexico Department of Workforce Solutions. There should have been no misconduct on your part.

One of the most common reasons for losing your job is massive layoffs by a company. New Mexico treats that as an eligible disqualification.

Terminations that were not the result of office or workplace misconduct are eligible to receive benefits. A lack of skills or compatibility will not disqualify you from receiving unemployment benefits.

You can also receive unemployment benefits if you quit for a valid reason such as racial prejudice or sexual harassment.

Minimum Earnings Requirement

In New Mexico, they have a base period that they will evaluate to determine how much you will receive in unemployment benefits. The base period in New Mexico is the four of the five quarters before you filed your claim.

In New Mexico, you must have earned at least 2,089 during the base period. You also should have earned wages in at least two full quarters of the base period.

Readiness and Willingness to Work

You must be able and available to work for you to receive unemployment insurance in New Mexico. Furthermore, you must be actively looking for work to be eligible.

You are required to make at least two attempts to find work every week in New Mexico. You must also record your attempts and keep accurate records to be presented weekly when you go to file a claim or check your claim status.

You must accept suitable work whenever it is found and failing to accept such an offer will make you ineligible to receive unemployment benefits.

You must also create an account with the New Mexico Workforce Connection within two weeks of filing your claim for you to be eligible to receiving the unemployment benefits.

Checking Claim Status

You can check the status of each of your unemployment benefit claims to the New Mexico Department of Workforce Solutions such either through the phone or online. Online, you will have to use the New Mexico Workforce Connection.

Through the New Mexico Workforce connection, you will be able to access the Unemployment Insurance, Tax and Claims system. There, you can check the status of your previous claim.

The process of checking your insurance benefits claim is as follows:

1. Launch your web browser

2. Open the New Mexico Workforce Connection

3. Log in to your account

4. Scroll down and click the tab labelled 'Individual'

5. Click 'My Dashboard' and you should see the status of your claim.

You can also check your unemployment benefits claim status over the phone. The New Mexico Department of Workplace solutions customer service is always ready to help.

A customer service representative will help you if you cannot find the information by following the voice prompts. You can obtain their phone number from GetHuman.

There are also physical New Mexico Workforce Connection centers in the state; 21 to be exact. You can walk into any of these centers to check your claim status but checking it online and over the phone are more convenient methods.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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