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National Do Not Call Registry Customer FAQ

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What is National Do Not Call Registry's Phone Number?

The question we are asked most often is about how to talk to National Do Not Call Registry customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent National Do Not Call Registry Customer Questions

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Registration Process

How Do I Add My Phone Number to the National Do Not Call Registry?

If you are tired of telemarketing and other unsolicited calls, you can add your phone number to the National Do Not Call...
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Can I register my cell phone number on the National Do Not Call Registry?

Cell phone numbers can be registered on the National Do Not Call Registry, just like landline numbers. This process can often...
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Is there a fee to register my phone number on the National Do Not Call Registry?

Registering a phone number with the National Do Not Call Registry is free. This FTC service helps minimize unwanted marketing...
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Can I register multiple phone numbers on the same form?

Individuals are required to register each phone number separately on different forms for the National Do Not Call Registry....
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Can I register my phone number if I'm not a U.S. citizen?

The National Do Not Call Registry allows individuals residing in the U.S., regardless of citizenship, to register their phone...
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Can I register my number if I have a VoIP phone?

Yes, VoIP phone users can register their numbers with the National Do Not Call Registry similarly to traditional phones. Proper...
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Post-Registration Issues

How long does it take for my phone number to be added to the Registry?

Registering a phone number with the National Do Not Call Registry typically takes thirty days to take effect, during which...
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What should I do if I continue to receive calls after registering?

If calls continue after registering with the National Do Not Call Registry, verify your registration and wait up to thirty days...
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Why is my phone number still receiving calls after being registered?

There are multiple reasons a registered phone number may still receive calls. Exempt organizations like political groups and...
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How long is my registration valid for?

The registration for the National Do Not Call Registry remains effective indefinitely as long as the number stays active. A...
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Verification

How do I remove my number from the National Do Not Call Registry?

A number cannot be directly removed from the National Do Not Call Registry, as it stays on the list indefinitely unless...
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How can I check if my number is already registered?

Individuals can confirm if their number is registered on the National Do Not Call Registry by visiting donotcall.gov and...
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Exemptions and Contacts

Can businesses still contact me if I register my number?

Registering a number on the National Do Not Call Registry helps reduce unsolicited telemarketing calls, but it does not...
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What types of calls are exempt from the National Do Not Call Registry?

The National Do Not Call Registry does not apply to calls from businesses with whom a consumer has a prior relationship,...
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