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Nahoku.com Customer FAQ

Top Answers & How-to Guides

What is Nahoku.com's Phone Number?

The question we are asked most often is about how to talk to Nahoku.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Nahoku.com Customer Questions

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Order and Shipping

How do I check the status of my order?

To check the status of an order from Nahoku.com, customers can log into their account to view order history or refer to a...
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How can I track my shipment?

Customers can generally track their Nahoku.com orders through a confirmation email that includes a tracking number and a link...
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Do you offer international shipping?

Nahoku.com does provide international shipping for customers globally, allowing them to purchase jewelry and art pieces....
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Can I cancel or change my order after it has been placed?

After placing an order on Nahoku.com, the ability to cancel or modify it depends on its processing status. If it has not been...
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Returns and Cancellations

What should I do if I received a damaged or defective product?

If a product from Nahoku.com arrives damaged or defective, customers should document the issue with photos and review the...
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What is the return policy on Nahoku?

Nahoku has a shopper-friendly return policy, which generally allows returns within a specified time after delivery. Items...
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Payments and Promotions

Can I purchase a gift card on Nahoku?

Yes, Nahoku.com sells gift cards, which are great for those who love jewelry and unique designs. Recipients can choose their...
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What payment methods are accepted on Nahoku?

Nahoku.com offers a range of payment methods, including major credit cards and possibly PayPal for convenient transactions....
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Are there any discounts or promotions available on Nahoku?

Nahoku.com frequently provides various discounts and promotions, which may vary due to seasons, holidays, or events. Customers...
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Product Customization

Can I customize or personalize jewelry on Nahoku?

Nahoku.com provides a range of jewelry that can often be customized or personalized, allowing customers to choose materials,...
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Can I create a custom piece of jewelry?

Nahoku.com features a diverse collection of artisan jewelry, but policies on custom pieces may differ. Customers should check...
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Jewelry Care and Maintenance

What materials are used in Nahoku products?

Nahoku products primarily feature high-quality natural materials, including Hawaiian gemstones and pearls, along with sterling...
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What should I do if I lose my Nahoku jewelry?

If Nahoku jewelry is lost, start by retracing your steps and checking typical locations like home and car. Ask people around...
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Do you offer size adjustments for rings?

Nahoku.com does provide ring size adjustments to ensure a proper fit, with details varying by design or material. Customers...
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How can I care for my jewelry purchased from Nahoku?

To care for Nahoku jewelry, handle it gently and store it in a dry, cool location using soft pouches or compartments to avoid...
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