Updated

NBC Customer FAQ

Top Answers & How-to Guides

What is NBC's Phone Number?

The question we are asked most often is about how to talk to NBC customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does NBC offer live streaming of its broadcasts?

Yes, NBC provides live streaming of its broadcasts through its streaming platform called NBC Live. With NBC Live, viewers can access...
Ask any question you have about NBC customer service, get an answer now.

Recent NBC Customer Questions

How can I talk with a real person at Peacock TV? I found their customer service phone number but it gives me only two options, neither of which I'm looking for.

We're sorry to hear you've had difficulty reaching a real person at Peacock TV. While you can't directly talk to a human right away with their phone number, here's what you can do: choose one of the provided options to get your call forwarded and then, hopefully, you should be able to speak to a customer service representative. Another efficient way to contact them is online through their help center page or via social media like Twitter. They have teams ready to help resolve your problem as quickly as possible. They're committed to providing the best user experience for their viewers.
Asked Apr 13, 2024 8:29 PM

I am being charged 3 times every month for my tv services

We're sorry to hear about your billing issue, but as an assistant, we don't have access to personal billing information. However, NBC does not provide live TV services that involve monthly charges. You might be billed through your cable/satellite service provider and not directly from NBC. We recommend checking with your service provider for any discrepancies with your bill. Ensure you're not subscribed to multiple providers or services that are adding extra charges to your account.
Asked Mar 18, 2024 9:08 PM

I want to find out if there has been a Peacock rate increase recently. The web site doesn't allow me to view past payment history.

We're sorry, but we do not have real-time or most current information about Peacock's subscription price changes. You're recommended to directly check the information from your account or through the official Peacock website or Peacock customer service. They should be able to provide the most accurate and up-to-date information about any potential rate increases. Peacock's pricing information can change at any time without prior notice.
Asked Feb 23, 2024 3:22 PM

Help me with my NBC customer service issue

Show Availability

What shows are currently airing on NBC?

Currently, NBC offers a diverse range of shows catering to various interests. Our lineup includes popular dramas such as "This Is Us,"...

Are full episodes available to stream on the NBC website?

Yes, full episodes are available to stream on the NBC website. NBC offers a wide range of shows that can be streamed directly from...

How soon are new episodes available for streaming after they air?

New episodes are typically available for streaming on the NBC website and app the day after they air on television. However, the exact...

Streaming Requirements

Do I need a cable subscription to watch NBC online?

No, you do not need a cable subscription to watch NBC online. NBC offers a streaming service called NBC.com and the NBC app, which...

Can I watch NBC shows on my mobile device or tablet?

Yes, you can watch NBC shows on your mobile device or tablet. NBC offers a mobile app called "NBC" which allows you to stream full...

Does NBC offer live streaming of its broadcasts?

Yes, NBC provides live streaming of its broadcasts through its streaming platform called NBC Live. With NBC Live, viewers can access...

International Access

Is NBC available in my country?

NBC is primarily available in the United States, but select NBC programming may be accessible in other countries through international...

NBC App Information

What is the NBC app and how does it work?

The NBC app is a streaming platform that allows users to watch their favorite NBC shows and live TV broadcasts anytime, anywhere. It...

Accessibility Features

Are closed captions available for NBC shows?

Yes, closed captions are available for NBC shows. NBC understands the importance of accessibility for all viewers, including those...
We look to the NBC issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
NBC issues reported to GetHuman
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