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My Box Office Tickets Customer FAQ

Top Answers & How-to Guides

What is My Box Office Tickets's Phone Number?

The question we are asked most often is about how to talk to My Box Office Tickets customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent My Box Office Tickets Customer Questions

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Event Information

How can I search for a specific event?

To find a specific event on My Box Office Tickets, visit their website and use the search bar at the top to input the event...
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What if the event I purchased tickets for is canceled?

When an event is canceled, My Box Office Tickets generally offers a full refund for the tickets. The process for obtaining a...
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What happens if my event is postponed?

If an event is postponed, My Box Office Tickets generally informs ticket holders about the new date and location. Existing...
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What types of events can I find tickets for?

My Box Office Tickets features a broad range of events, including concerts, theater, sports, and comedy shows. Customers can...
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Ticket Management

How are tickets delivered after purchase?

My Box Office Tickets usually provides a variety of delivery options for purchased tickets, including electronic tickets sent...
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Can I resell my tickets through your platform?

My Box Office Tickets mainly serves as a ticket purchasing marketplace, not for reselling. For selling tickets, there are...
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What measures do you take to guarantee ticket authenticity?

My Box Office Tickets ensures ticket authenticity through partnerships with reliable sellers, advanced verification technology,...
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Loyalty and Updates

Are any loyalty programs available for frequent buyers?

My Box Office Tickets does not currently have a dedicated loyalty program, but they may offer promotions for frequent buyers....
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How can I stay updated on new events?

To stay informed about new events, regularly check My Box Office Tickets' official website for updates, subscribe to...
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Is there a mobile app available for ticket purchasing?

My Box Office Tickets does not offer a specific mobile application for purchasing tickets. Instead, their website is optimized...
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Payment and Fees

Are there any additional fees when buying tickets?

When purchasing tickets from My Box Office Tickets, additional fees such as service, processing, and delivery charges may...
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What payment methods do you accept?

My Box Office Tickets offers various payment methods, including major credit cards and possibly PayPal, which can change...
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Refunds and Cancellations

Do you have a policy on ticket refunds?

My Box Office Tickets has a refund policy that varies based on the event, ticket type, and circumstances. Generally, many sales...
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What should I do if I don't receive my tickets?

If tickets from My Box Office Tickets are not received, checking your email and spam folder is wise. Review your account for...
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Can I change my order after it has been placed?

Once an order is finalized with My Box Office Tickets, changes are often difficult or impossible due to their strict policies....
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