What is your return policy?

Misook.com offers a return policy designed to ensure customer satisfaction while maintaining a streamlined process. Generally, items purchased from Misook can be returned within a specified period, typically within thirty days from the date of delivery. To qualify for a return, items must be unworn, unwashed, and in their original condition with all tags still attached. This ensures that the clothing remains in a resalable state. It is essential for customers to retain their original receipt or order confirmation, as this may be required for processing the return. Once a return is initiated and received by Misook, customers can generally expect a refund to be processed back to the original method of payment. However, customers should note that shipping fees may not be refundable unless the return is due to an error made by Misook, such as sending the wrong item. To initiate a return, customers are encouraged to check the Misook website for specific instructions and any updates to the return process, as policies can change based on circumstances. The website may provide detailed guidance on how to proceed with returns, including any forms that need to be completed. It is advisable to review the current return policy directly on the Misook website for the most accurate and up-to-date information, as they may provide additional insights into their return procedures, including the potential for exchanges.