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MilitaryGear.com Customer FAQ

Top Answers & How-to Guides

How do I Contact MilitaryGear.com Customer Service?

The question we are asked most often is about how to talk to MilitaryGear.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I provide my own shipping account for delivery?

MilitaryGear.com usually employs their own carriers for shipping, and policies about using personal shipping accounts may...
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Recent MilitaryGear.com Customer Questions

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Order Tracking and Modifications

How can I track my order?

To track your order with MilitaryGear.com, visit their site and find the order tracking area. You can enter your order number...
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Can I cancel or modify my order after it has been placed?

The ability to cancel or modify an order at MilitaryGear.com depends on their policies and the order's processing status....
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What is the estimated delivery time for my order?

Delivery times for orders from MilitaryGear.com can vary due to the shipping method, destination, and processing time. Standard...
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Product Information

What types of military gear do you sell?

MilitaryGear.com provides an extensive range of military supplies, including tactical clothing, backpacks, accessories,...
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Are your products authentic military gear?

MilitaryGear.com is committed to providing a range of genuine military gear sourced from trusted manufacturers. Their products...
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How should I care for and maintain my military gear?

Maintaining military gear involves regular cleaning according to manufacturer guidelines, using mild detergent without bleach...
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Shipping Information

Do you offer international shipping?

MilitaryGear.com provides international shipping, but availability may differ by country and item. Customers outside the U.S....
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What are your shipping options?

MilitaryGear.com offers various shipping methods, including standard and expedited options for domestic and international...
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Can I provide my own shipping account for delivery?

MilitaryGear.com usually employs their own carriers for shipping, and policies about using personal shipping accounts may...
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Returns and Policies

What is your return policy?

MilitaryGear.com offers a customer-friendly return policy allowing returns typically within thirty to ninety days, provided...
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Are there restrictions on certain military gear items?

Certain military gear items face restrictions that vary by type and jurisdiction. Items such as military surplus, firearms, and...
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Discounts and Pricing

Do you offer discounts for veterans or active duty military personnel?

MilitaryGear.com does celebrate veterans and active military service by often providing discounts, which may vary over time....
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Do you offer bulk or wholesale pricing?

MilitaryGear.com accommodates bulk and wholesale orders, with pricing varying based on selected items. Many military supplies...
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Store Locations and Payment

Do you have a physical store or showroom?

MilitaryGear.com is an online retailer and does not have physical stores or showrooms. Their focus is on delivering an...
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What payment methods do you accept?

MilitaryGear.com provides a range of payment methods for customer convenience, including major credit cards like Visa and...
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