What is your return policy?

Our return policy at MilitaryGear.com ensures customer satisfaction by offering a hassle-free and flexible process. We understand that sometimes products may not meet expectations, so we gladly accept returns within 30 days of purchase. To initiate a return, customers can simply contact our customer service team via phone or email with the order details. We provide a prepaid return shipping label for eligible returns, making it cost-free for our customers. Items must be unused, in their original packaging, and in resalable condition to be eligible for a return. Once we receive the returned items, refunds or exchanges are promptly processed. However, please note that certain items, such as customized or personalized products, may not be eligible for return. For more information regarding our return policy, please refer to our dedicated page on our website or reach out to our customer service team.