What should I do if my Surface touchscreen is not responding?

If the touchscreen on a Microsoft Surface device is not responding, there are several steps that can be taken to troubleshoot the issue. First, it is important to ensure that the device is powered on and not in sleep mode. Press the power button to wake it up if necessary. If the screen remains unresponsive, try performing a simple restart. This can often resolve minor software glitches that may be affecting touchscreen functionality. To restart the device, press and hold the power button for approximately ten seconds until the screen goes blank, then release the button. Wait a moment and then press the power button again to turn the device back on. If the problem persists, check for any updates. Microsoft frequently releases updates that can improve system performance and fix bugs. To check for updates, go to the Settings menu, select “Update & Security,” and click on “Windows Update.” Any available updates can then be downloaded and installed. Another helpful step is to disconnect any accessories, such as USB devices or external displays, as these may interfere with touchscreen operation. Furthermore, temporarily disabling or uninstalling any recently installed applications may also help if one of those applications is causing the issue. Lastly, if the touchscreen still does not respond after trying these steps, it may be beneficial to refer to the official Microsoft support page for additional assistance or further details on hardware diagnostics. This can provide more comprehensive resources for troubleshooting the issue effectively.