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How do I reset my Microsoft Surface to factory settings?

Asked 5 months ago
Resetting a Microsoft Surface to factory settings can be a straightforward process. It is essential to ensure that any important data should be backed up, as this process will erase all information on the device. To initiate the factory reset, users can begin by selecting the Start menu at the bottom left corner of the screen. From there, they should go to Settings, which is represented by a gear icon. Within Settings, individuals should navigate to the Update & Security section. Under this section, there is an option for Recovery on the left-hand side. In the Recovery window, users will see the option to Reset this PC. By clicking on the Get Started button underneath this option, they will be presented with choices to either keep their files or remove everything. For a complete factory reset, the appropriate selection would be to remove everything. After confirming this selection, users will be guided through a series of prompts. It is important to select the option that removes all files, applications, and settings. This process may take some time, so patience is necessary. Once the reset is complete, the Surface will reboot and guide the user through the initial setup process, similar to when the device was first purchased. For any specific troubleshooting or detailed instructions related to hardware or unique circumstances, it may be useful to consult the official Microsoft Surface website for additional resources and support options.
Answered Jul 12th 2025

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