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Mexgrocer.com Customer FAQ

Top Answers & How-to Guides

What is Mexgrocer.com's Phone Number?

The question we are asked most often is about how to talk to Mexgrocer.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Mexgrocer.com Customer Questions

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Payment and Orders

What payment methods are accepted on Mexgrocer.com?

Mexgrocer.com accepts a variety of payment methods, including major credit cards like Visa and MasterCard, as well as PayPal....
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Can I cancel/change my order after it has been placed?

Customers of Mexgrocer.com may modify or cancel orders depending on their status, primarily if the order is still processing...
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Are there any discounts or promotions available?

Mexgrocer.com regularly updates its promotions and discounts on various Mexican grocery items, often displaying special deals...
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Can I pay directly in-store for an online order?

Mexgrocer.com functions mainly through its online platform, and it does not facilitate in-store payments for online orders....
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Returns and Policies

What is your return policy?

Mexgrocer.com aims for customer satisfaction with its return policy, which allows returns for unsatisfactory or damaged items....
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What should I do if I have allergies to certain food products?

If you have food allergies, ensure your safety by reading ingredient labels carefully before shopping. Mexgrocer.com has...
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Shipping Information

Where does Mexgrocer.com ship to?

Mexgrocer.com mainly ships within the continental United States, with possible options for Alaska and Hawaii. International...
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Are there any shipping charges?

Mexgrocer.com generally has shipping fees that can differ based on the order size, chosen shipping method, and destination....
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How long does it take for my order to be delivered?

Delivery times for orders from Mexgrocer.com can range from two to ten business days, depending on the shipping method and...
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Do you offer international shipping?

Mexgrocer.com mainly serves customers in the United States and its international shipping options may vary by product and...
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Services and Features

Do you offer a subscription service for regular deliveries?

Mexgrocer.com does not provide a subscription service for regular deliveries, allowing customers to shop as needed and choose...
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What are your packaging and eco-friendly practices?

Mexgrocer.com prioritizes eco-friendly practices by using recyclable and biodegradable materials in their packaging, minimizing...
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Are there recipe ideas or cooking tips available on your website?

Mexgrocer.com provides an extensive array of resources for those interested in Mexican cooking, including numerous recipes for...
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Product Availability

What are the most popular products among customers?

Mexgrocer.com provides a broad selection of Mexican and Latin American groceries that customers love. Key favorites include...
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How often do you update your inventory?

Mexgrocer.com frequently updates its inventory based on factors like demand and supplier availability. Customers are encouraged...
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How do I know if a product is in stock?

To check product availability on Mexgrocer.com, you can visit the item's page where stock statuses like "In Stock" or "Out of...
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What are the top-selling products on Mexgrocer.com?

Mexgrocer.com features a wide range of popular products including tortillas, beans, salsas, spices, and imported snacks. Corn...
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