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Merck & Co. Customer FAQ

Top Answers & How-to Guides

What is Merck & Co.'s Phone Number?

The question we are asked most often is about how to talk to Merck & Co. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is Merck’s stance on diversity and inclusion?

Merck & Co. values diversity and inclusion as fundamental pillars of their company culture. They firmly believe that diversity leads...
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Products

What products does Merck & Co. offer?

Merck & Co. offers a diverse range of products across various therapeutic areas. As a global pharmaceutical company, Merck provides...
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Research and Development

Where can I find information about Merck’s research and development activities?

You can find information about Merck's research and development activities on our official website. We have a dedicated section called...
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Shareholders

Does Merck have a dividend program for shareholders?

Yes, Merck has a dividend program for its shareholders. As a company committed to creating long-term value for its investors, Merck...
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Corporate Responsibility

What is Merck’s approach to corporate responsibility and sustainability?

Merck & Co. is deeply committed to corporate responsibility and sustainability. Our approach is guided by our mission to improve lives...
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Career Opportunities

Where can I find information about career opportunities at Merck?

If you are looking for information about career opportunities at Merck, you can find it on our official website. Visit our Careers...
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Clinical Trials

What is Merck’s policy on clinical trials and patient safety?

At Merck, patient safety is our utmost priority during clinical trials. We adhere to strict ethical standards and rigorous protocols...
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Collaborations and Partnerships

Where can I find information about Merck’s collaborations and partnerships?

Information about Merck's collaborations and partnerships can be found on the company's official website under the "Partnerships" or...
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Financial Assistance

Does Merck offer any financial assistance programs for patients who cannot afford their medications?

Yes, Merck understands the financial challenges faced by some patients and is committed to helping them access their medications. We...
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