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Mamas & Papas Customer FAQ

Top Answers & How-to Guides

What is Mamas & Papas's Phone Number?

The question we are asked most often is about how to talk to Mamas & Papas customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Mamas & Papas Customer Questions

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Product Information

What types of products do you offer?

Mamas & Papas provides a wide array of products tailored for parents and their babies, including nursery furniture, baby gear...
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Do you have products for newborns?

Mamas & Papas has a comprehensive assortment of newborn products, including cribs, baby carriers, clothing, feeding items,...
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What is your sizing guide for clothing?

Mamas & Papas offers a detailed sizing guide for children's clothing based on age, height, and weight. Customers should refer...
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Are your baby products eco-friendly?

Mamas & Papas recognizes the importance of eco-friendliness in baby products and aims to use sustainable materials and...
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Do you have customer reviews on your products?

Mamas & Papas offers a platform for customer reviews on their website, allowing insights into product quality and user...
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Product Safety and Quality

Are your items safe and tested for quality?

Mamas & Papas prioritizes safety and quality by rigorously testing all products to ensure they meet or exceed safety standards....
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How do I care for your products?

To care for Mamas & Papas products, follow the specific instructions found on the care labels. Generally, clean fabrics with a...
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Do you offer any warranty on your products?

Mamas & Papas generally provides warranties on their products, covering manufacturing defects and assuring quality. The...
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Promotions and Rewards

Are there any promotions or discounts available?

Mamas & Papas offers various promotions, including seasonal sales and loyalty discounts, often highlighted on their website....
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Do you have a rewards program?

Mamas & Papas has a rewards program that allows customers to earn points for discounts on future purchases. Members can gain...
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Store Services

Can I purchase online and pick up in-store?

Mamas & Papas allows online purchases with in-store pickup through the "click and collect" option, provided the local store has...
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Do you offer gift cards?

Mamas & Papas provides gift cards, which are a thoughtful choice for recipients to select their desired items. These cards can...
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How can I find my nearest store?

To locate the nearest Mamas & Papas store, you can use the store locator on their official website by entering your postcode or...
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Returns and Delivery

Can I return items purchased online?

Yes, Mamas & Papas allows online returns within fourteen days if items are unused and in original packaging. The return process...
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What is your delivery policy?

Mamas & Papas has a comprehensive delivery policy, offering standard and next day options depending on item availability. They...
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We look to the Mamas & Papas issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Mamas & Papas issues reported to GetHuman
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