© GetHuman Inc.

MacMall.com Customer FAQ

Top Answers & How-to Guides

What is MacMall.com's Phone Number?

The question we are asked most often is about how to talk to MacMall.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about MacMall.com customer service, get an answer now.
Contact MacMall.com customer service

Recent MacMall.com Customer Questions

Help me with my MacMall.com customer service issue

Ordering and Payment

What payment methods does MacMall.com accept?

MacMall.com provides numerous payment methods, including major credit cards like Visa and American Express, as well as debit...
Read more

How long does it take for MacMall.com to process an order?

Order processing times at MacMall.com typically range from one to three business days, influenced by product type and shipping...
Read more

Can I cancel or modify an order on MacMall.com?

Customers can cancel or modify orders on MacMall.com, but this is subject to specific conditions, such as whether the order has...
Read more

Does MacMall.com offer any financing options?

MacMall.com generally provides a variety of financing options, including plans that allow for installment payments, sometimes...
Read more

Shipping and Tracking

Can I track my order on MacMall.com?

Customers of MacMall.com can track their orders using the order number from their confirmation email. By visiting the order...
Read more

Does MacMall.com offer international shipping?

MacMall.com mainly caters to customers in the United States but may accommodate some international orders under certain...
Read more

How often does MacMall.com update its inventory?

MacMall.com regularly updates its inventory, often weekly, featuring new arrivals and restocks. While there is no set schedule,...
Read more

Returns and Warranties

What is MacMall's return policy?

MacMall allows returns within thirty days of receiving an item, provided it is in original condition with packaging. Customers...
Read more

What warranty options are available for products purchased from MacMall.com?

MacMall.com generally provides various warranty options for its products, including standard manufacturer's warranties,...
Read more

What should I do if I receive a damaged item?

If an item from MacMall.com arrives damaged, inspect the package and item for visible damage and document it with photos. Check...
Read more

Can I return products purchased on sale?

MacMall.com generally allows returns on sale items, but specific return policies vary by product or sale. Customers should...
Read more

Discounts and Promotions

Are there any discounts or promotions available on MacMall.com?

MacMall.com regularly offers attractive discounts and promotions on Apple products and accessories, including limited-time...
Read more

Does MacMall.com have a price matching policy?

MacMall.com has a price matching policy that allows customers to have lower prices from authorized retailers matched for...
Read more
We look to the MacMall.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
MacMall.com issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!