MacMall's return policy aims to provide customers with a seamless and satisfactory experience. If you are not completely satisfied with your purchase, you can return most items within 30 days from the date of purchase. All returns must be in their original condition, including the packaging and all accessories. Before returning any product, a Return Merchandise Authorization (RMA) must be obtained from MacMall. The RMA number must be included on the return label. Some products have specific return policies, such as software, Apple products, and special order items. Restocking fees may apply for certain returns. It is important to note that opened software, memory, and notebooks are generally non-returnable unless they are defective. For more detailed information and instructions on how to initiate a return, please visit MacMall's website.
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