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Maaco Customer FAQ

Top Answers & How-to Guides

What is Maaco's Phone Number?

The question we are asked most often is about how to talk to Maaco customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Maaco Customer Questions

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Services Offered

What services does Maaco provide?

Maaco provides various vehicle services, primarily focusing on collision repair and auto painting. These include comprehensive...
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Do you offer warranties on your services?

Maaco often provides warranties for various services, primarily on paint and collision repairs, though specifics can differ by...
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Does Maaco offer services for fleet vehicles?

Maaco does provide specialized services for fleet vehicles, including collision repair and auto painting, aimed at keeping them...
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What type of paint does Maaco use for their services?

Maaco employs a range of automotive paint options, including solvent-based and water-based formulations, catering to different...
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Scheduling and Appointments

How do I schedule an appointment for a repair?

To schedule a repair appointment at Maaco, customers can use the website's store locator for nearby locations. Many centers...
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Can I get a quote for services online?

Maaco offers an online quoting option on its website, allowing potential customers to input their vehicle details and service...
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How do I prepare my vehicle for service at Maaco?

To prepare a vehicle for service at Maaco, owners should remove personal items, wash the car, clarify repair needs, complete...
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How can I find a Maaco location near me?

To find a nearby Maaco location, it is recommended to visit the official Maaco website and utilize the "Locations" section. By...
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Payment and Financing

What types of payment does Maaco accept?

Maaco generally offers various payment options including credit and debit cards, as well as cash, to enhance customer...
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Is there financing available for repair services?

Maaco provides various financing options for repair services, which can vary by location and service type. Many shops...
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Turnaround and Rental Services

What is the average turnaround time for a paint job?

The typical duration for a paint job at Maaco ranges from a few days to a week, depending on vehicle size, job complexity, and...
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Do you provide rental car services while my vehicle is being repaired?

Maaco usually does not include rental car services with repairs, but some franchises may have local partnerships to facilitate...
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Satisfaction and Promotions

Are there any seasonal promotions or discounts?

Maaco regularly provides seasonal promotions and discounts on auto painting and collision repair services that vary by location...
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What should I do if I'm not satisfied with the service?

If a customer is unhappy with service at a Maaco location, they should first speak with the management of that franchise. Clear...
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Can I see examples of past work done by Maaco?

Maaco showcases its previous projects on its official website and often features a gallery of customer photos, displaying...
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What are the benefits of choosing Maaco over other auto body shops?

Choosing Maaco offers several benefits over other auto body shops, including a wide network of convenient locations and a range...
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We look to the Maaco issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Maaco issues reported to GetHuman
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