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Lunabazaar.com Customer FAQ

Top Answers & How-to Guides

What is Lunabazaar.com's Phone Number?

The question we are asked most often is about how to talk to Lunabazaar.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your privacy policy?

At Lunabazaar, we highly value your privacy and are committed to protecting your personal information. Our privacy policy ensures that...
Ask any question you have about Lunabazaar.com customer service, get an answer now.

Ordering

How do I place an order?

To place an order on Lunabazaar.com, simply browse our online store, select the items you would like to purchase, and add them to your...

How can I cancel or modify my order?

To cancel or modify your order, please reach out to our customer service team as soon as possible with your order number and the desired...

Newsletter

How can I sign up for your newsletter?

Signing up for our newsletter is quick and easy! Simply visit our website and look for the option to subscribe to our newsletter. You...

About

What is Lunabazaar.com?

Lunabazaar.com is an online marketplace offering an extensive collection of decorative items, lighting solutions, and party supplies....

Payment

What payment methods do you accept?

At Lunabazaar.com, we offer a variety of convenient and secure payment methods to enhance your shopping experience. We accept all major...

Shipping

How long does shipping take?

At Lunabazaar.com, shipping time varies depending on the shipping method chosen and the destination. We offer several shipping options...

International Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers all around the world. Lunabazaar.com understands that our products are loved and...

Returns

What is your return policy?

At Lunabazaar.com, we strive to ensure your complete satisfaction with every purchase. In the unlikely event that you are not completely To initiate a return, simply contact our customer service team, who will guide you through the process. Please note that all returned items must be in their original condition, unused, and packed securely in their original packaging. Once we receive the returned item(s), we will promptly process your refund or exchange. Please note that personalized or customized items, as well as certain perishable goods, are not eligible for return. For more detailed information about our return policy, including instructions for returning specific product types, please refer to our Returns & Exchanges page on our website....

Order Tracking

Can I track my order?

Yes, you can track your order on Lunabazaar.com. Once your order has been shipped, you will receive a confirmation email with a tracking...

Wholesale

Do you offer wholesale pricing?

Yes, we do offer wholesale pricing for bulk orders. At Lunabazaar.com, we understand the needs of businesses and event planners looking...

Physical Store

Do you have a physical store?

No, Lunabazaar.com is an online retailer and does not have a physical store. We operate solely through our website, providing customers...

Privacy Policy

What is your privacy policy?

At Lunabazaar, we highly value your privacy and are committed to protecting your personal information. Our privacy policy ensures that...

Help me with my Lunabazaar.com customer service issue

Ask any question you have about Lunabazaar.com customer service. We will do our best to get you answers right away.
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