What is your return policy?
At Lunabazaar.com, we strive to ensure your complete satisfaction with every purchase. In the unlikely event that you are not completely satisfied with your order, we offer a hassle-free return policy. You can return most items within 30 days of delivery for a full refund or exchange.
To initiate a return, simply contact our customer service team, who will guide you through the process. Please note that all returned items must be in their original condition, unused, and packed securely in their original packaging. Once we receive the returned item(s), we will promptly process your refund or exchange.
Please note that personalized or customized items, as well as certain perishable goods, are not eligible for return. For more detailed information about our return policy, including instructions for returning specific product types, please refer to our Returns & Exchanges page on our website.
Answered Nov 2, 2023
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