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Lulalu.com Customer FAQ

Top Answers & How-to Guides

What is Lulalu.com's Phone Number?

The question we are asked most often is about how to talk to Lulalu.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Lulalu.com Customer Questions

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Sizing and Fit

How do I determine my bra size?

To find your bra size, measure your band size under your bust and round it, adding either four or five inches based on its...

What sizes are available for your bras?

Lulalu.com provides a wide selection of bra sizes, ranging from A and B cups to larger options like C and D cups. Band sizes...

Can I return or exchange a bra if it doesn't fit?

Lulalu.com allows returns or exchanges for bras that do not fit, provided they are unworn with tags attached and within a set...

Are your bras wire-free?

Lulalu.com features both wire-free and wired bras to suit various preferences. Wire-free models are particularly appreciated...

Can I machine wash my bras?

Lulalu.com provides advice on washing bras, recommending a careful approach. Some bras can be machine washed, but it is best to...

Shipping and Delivery

What is your shipping policy?

Lulalu.com has a clear shipping policy that includes processing orders within a few business days, varied shipping options, and...

Do you offer international shipping?

Lulalu.com typically offers international shipping to various countries, clearly outlining policies on their website. Details...

How long does it take for my order to be delivered?

Delivery times at Lulalu.com vary based on factors like shipping method, destination, and order processing. After processing,...

Order Management

What forms of payment do you accept?

Lulalu.com usually accepts a range of payment methods, including major credit cards and digital wallets like PayPal and Apple...

Can I cancel or modify my order after it has been placed?

After placing an order on Lulalu.com, canceling or modifying it is often limited due to rapid processing. It is wise to act...

Returns and Exchanges

What is your return policy?

Lulalu.com features a customer-friendly return policy, allowing returns within a set timeframe, provided items are in unused...

Do you offer gift wrapping services?

Lulalu.com provides gift wrapping services for specific items, enhancing the presentation of gifts for special occasions....
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