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LogMeIn Customer FAQ

Top Answers & How-to Guides

What is LogMeIn's Phone Number?

The question we are asked most often is about how to talk to LogMeIn customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I print documents remotely using LogMeIn?

LogMeIn enables users to print documents remotely to a local printer while accessing a remote desktop. Users should set up...

How can I recover my LogMeIn account if I forget my password?

To recover a forgotten LogMeIn password, users should visit the login page and click on "Forgot Password?" After entering the...
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Security and Privacy

Is LogMeIn secure to use?

LogMeIn prioritizes security by implementing robust measures like strong encryption and multi-factor authentication to protect...
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What security features does LogMeIn provide to protect user data?

LogMeIn emphasizes user security through features like end-to-end encryption, multi-factor authentication, and adjustable...
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How does LogMeIn handle user privacy and data protection?

LogMeIn prioritizes user privacy and data protection by following compliance standards like GDPR and HIPAA, using strong...
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Access and Compatibility

Can I access LogMeIn from any device?

LogMeIn services are accessible from multiple devices including desktops, laptops, tablets, and smartphones, provided there is...
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Can multiple users access the same computer through LogMeIn?

LogMeIn permits multiple users to access a computer depending on the product and licensing. For example, LogMeIn Pro allows...
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Can I use LogMeIn for file sharing between devices?

LogMeIn provides remote access and management capabilities, with LogMeIn Pro allowing file transfers between devices. However,...
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Technical Requirements

What are the system requirements to use LogMeIn?

LogMeIn requires the host computer to be Windows 10 or newer or Mac OS X 10.13 or later, while guest devices can use various...
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Are there any limitations on the number of connections I can have with LogMeIn?

LogMeIn services, including LogMeIn Pro, Central, and Rescue, each have different connection limitations based on the selected...
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Account Management

Can I print documents remotely using LogMeIn?

LogMeIn enables users to print documents remotely to a local printer while accessing a remote desktop. Users should set up...
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How can I recover my LogMeIn account if I forget my password?

To recover a forgotten LogMeIn password, users should visit the login page and click on "Forgot Password?" After entering the...
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Subscription and Billing

Can I cancel my LogMeIn subscription at any time?

LogMeIn subscriptions may be cancelled at any time, but users should check the service-specific terms. Cancellation typically...
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What is the process for upgrading my LogMeIn plan?

Upgrading a LogMeIn plan involves logging into the account, navigating to the subscription management section, and selecting...
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Can I try LogMeIn for free before purchasing a subscription?

LogMeIn provides a trial period for some of its offerings, enabling users to test the services before purchasing a...
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Support and Resources

What types of support are available for LogMeIn users?

LogMeIn users can access a range of help resources including an extensive online knowledge base with articles and tutorials,...
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Does LogMeIn offer training or tutorials for new users?

LogMeIn provides various resources to assist new users, including tutorials, guides, and documentation on their website....
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We look to the LogMeIn issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
LogMeIn issues reported to GetHuman
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