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We recommend contacting Lincare immediately for assistance with repair or replacement of the cord wire on your concentrator. Safety is a priority, and equipment should be in proper working condition.
Asked Jun 30, 2024 12:02 AM
I have not received a bill from lincare yet. I'm a patient since February.
It's possible there may be a delay in processing or sending bills, or there could be an issue with your address on file. We also recommend checking if your bills are going directly to your insurance provider. If after these checks you still haven't received a bill, you should directly reach out to Lincare for immediate assistance. Please have your personal and insurance details ready to expedite the process. If there is indeed a delay or issue on their end, they will be able to address it promptly. If bills have been sent to an incorrect address, they can update your records. Please keep your communication with them documented, should there be any further complications.
Asked Apr 26, 2024 11:51 PM
NUMEROUS CALLS TO PICK UP OXYGEN, NO RETURN CALLS. I CALLED 4 DIFFERENT TIMES AND WAS TOLD WEDNESDAY WAS THE PICKUP/DELIVERY IN MY AREA. NO CALLS AND NO PICKUP. CALLED 3 ADDITIONAL TIMES AFTER THAT, NO CALL BACK, STILL NO PICKUP.
We're truly sorry to hear that you've been having difficulty with oxygen pickup from Lincare. It's not the standard of service we aim to provide. Your scheduled delivery day should indeed be on Wednesday in your area. We apologize for any confusion or delay. This issue will be addressed promptly to ensure your medical needs are met.
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