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Lighting Direct Customer FAQ

Top Answers & How-to Guides

What is Lighting Direct's Phone Number?

The question we are asked most often is about how to talk to Lighting Direct customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your price match guarantee policy?

At Lighting Direct, we are committed to providing our customers with the best value for their money. We offer a price match guarantee...
Ask any question you have about Lighting Direct customer service, get an answer now.
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Shipping and Delivery

How long does it take for my order to be delivered?

At Lighting Direct, we understand the importance of prompt order delivery. Once your order is placed, we strive to ensure efficient...
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Can I track the status of my order?

Yes, customers can easily track the status of their order with Lighting Direct. Once an order is placed, customers will receive an...
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Do you offer free shipping?

Yes, we offer free shipping on orders over $49. This applies to all products within the continental United States. Orders that qualify...
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Returns and Policies

What is your return policy?

Our return policy at Lighting Direct is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase,...
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Are your products covered by a warranty?

Yes, all our products are covered by a warranty. At Lighting Direct, we stand by the quality and durability of our products. We understand...
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What is your price match guarantee policy?

At Lighting Direct, we are committed to providing our customers with the best value for their money. We offer a price match guarantee...
Read more

Payment Methods

What payment methods do you accept?

At Lighting Direct, we strive to provide convenient and secure payment options for our customers. We accept various payment methods...
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Showroom Visits

Do you have a showroom where I can see the lighting fixtures in person?

Yes, we have a showroom where you can see our lighting fixtures in person. Located at [address], our showroom offers a wide range of...
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Installation Services

Do you offer professional installation services?

Lighting Direct does not offer professional installation services. We specialize in providing a wide range of high-quality lighting...
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Product Assistance

Can you provide assistance with selecting the right lighting fixtures for my space?

Yes, at Lighting Direct we have a team of experts ready to assist you in selecting the perfect lighting fixtures for your space. Our...
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Bulk Orders

Do you offer discounts for bulk orders?

Yes, we do offer discounts for bulk orders. At Lighting Direct, we understand the needs of businesses, contractors, and designers who...
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Help me with my Lighting Direct customer service issue

Ask any question you have about Lighting Direct customer service. We will do our best to get you answers right away.
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