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LifeStation Customer FAQ

Top Answers & How-to Guides

What is LifeStation's Phone Number?

The question we are asked most often is about how to talk to LifeStation customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the process for setting up an account?

To set up an account with LifeStation, individuals should visit the website and look for the account registration option. They...

Are there any additional features available with premium plans?

LifeStation's premium plans come with enhanced features like advanced medical alert devices, improved fall detection, faster...
Ask any question you have about LifeStation customer service, get an answer now.
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Recent LifeStation Customer Questions

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Functionality

How does LifeStation work?

LifeStation operates as a personal emergency response system, featuring a wearable device with a help button. This button...
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Can LifeStation help with medication reminders?

LifeStation's main focus is on personal emergency response services, not medication reminders. While their devices enhance...
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What happens if I press the emergency button accidentally?

LifeStation devices are designed to function properly even if the emergency button is pressed accidentally. Upon activation,...
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Does LifeStation provide fall detection?

LifeStation offers fall detection within its medical alert systems, enhancing safety for seniors and those with mobility...
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User Experience

Can I use LifeStation if I'm not at home?

LifeStation provides services that extend beyond the home with a mobile personal emergency response system. Users can access...
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Can I use LifeStation devices while traveling?

Traveling with LifeStation devices is possible and convenient, as they provide safety outside the home. Users should ensure...
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Does LifeStation provide support for caregivers or family members?

LifeStation recognizes the crucial role that caregivers and family members play in supporting users. While primarily focused on...
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Device Specifications

What is the battery life of LifeStation devices?

LifeStation devices are designed for convenience, with battery life ranging from days to weeks based on the model and use....
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Is LifeStation waterproof?

LifeStation medical alert devices are designed to be water-resistant, meaning they can handle light moisture, but they are not...
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What is the coverage range of LifeStation devices?

LifeStation devices generally provide coverage ranging from about 300 to 1,000 feet from the base unit in open areas, with...
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What are the installation requirements for LifeStation devices?

LifeStation devices are generally easy to install, requiring a power outlet and, for cellular models, good service. Base units...
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Account Management

What is the process for setting up an account?

To set up an account with LifeStation, individuals should visit the website and look for the account registration option. They...
Read more

Are there any additional features available with premium plans?

LifeStation's premium plans come with enhanced features like advanced medical alert devices, improved fall detection, faster...
Read more
We look to the LifeStation issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
LifeStation issues reported to GetHuman
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