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Laclede Gas Company Customer FAQ

Top Answers & How-to Guides

What is Laclede Gas Company's Phone Number?

The question we are asked most often is about how to talk to Laclede Gas Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I view and manage my account online?

To view and manage your account online, simply log in to your account on our website using your username and password. From there,...

How do I sign up for automatic bill payment?

To sign up for automatic bill payment with Laclede Gas Company, you can enroll by visiting our website and setting up an online account....
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Service Requests

How do I start or stop natural gas service?

To start or stop natural gas service with Laclede Gas Company, you can easily submit a request online or call our customer service...
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How do I report a gas leak or emergency?

If you suspect a gas leak or emergency, it is important to act quickly and safely. Leave the area immediately and do not use any electronic...
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What should I do if I smell gas?

If you smell gas, it is important to act quickly and safely. Leave the area immediately and avoid using any electronic devices or sources...
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Account Management

How can I view and manage my account online?

To view and manage your account online, simply log in to your account on our website using your username and password. From there,...
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How do I sign up for automatic bill payment?

To sign up for automatic bill payment with Laclede Gas Company, you can enroll by visiting our website and setting up an online account....
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Appliance Troubleshooting

What should I do if my natural gas appliances are not working properly?

If your natural gas appliances are not working properly, it is important to first check for any obvious issues such as a gas leak or...
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Meter Reading

How do I read my natural gas meter?

To read your natural gas meter, locate the four or five dials on the front of the meter. Starting from left to right, write down the...
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Billing

What payment options are available for my natural gas bills?

At Laclede Gas Company, we offer various payment options for your convenience. You can choose to pay your natural gas bills using automatic...
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What are the rates and fees associated with natural gas service?

At Laclede Gas Company, our rates and fees for natural gas service depend on various factors, making it difficult to provide a specific...
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Customer Assistance

What programs or assistance options are available for low-income customers?

Laclede Gas Company provides various programs and assistance options to support low-income customers. Our Low-Income Home Energy Assistance...
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Help me with my Laclede Gas Company customer service issue

Ask any question you have about Laclede Gas Company customer service. We will do our best to get you answers right away.
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