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La-Z-Boy Customer FAQ

Top Answers & How-to Guides

What is La-Z-Boy's Phone Number?

The question we are asked most often is about how to talk to La-Z-Boy customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Warranty and Return Policy

What is the warranty on La-Z-Boy furniture?

La-Z-Boy furniture generally has a limited warranty covering various aspects, with frame integrity typically guaranteed for the...
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What is the return policy for La-Z-Boy furniture?

La-Z-Boy has a return policy allowing customers to return new, unopened items within thirty days of delivery for a refund....
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Customization and Options

Can I customize the upholstery on a La-Z-Boy sofa?

La-Z-Boy allows customers to personalize their sofas by choosing from a diverse collection of fabrics and leathers in various...
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Can I get a color swatch for custom upholstery?

La-Z-Boy offers numerous upholstery options, including various colors and materials for custom furniture. Customers can view...
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Location and Delivery

Where can I find a La-Z-Boy store near me?

To locate a La-Z-Boy store nearby, simply use the store locator on the official website. By entering your zip code or city and...
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What is the delivery time for La-Z-Boy furniture?

Delivery times for La-Z-Boy furniture depend on item type, availability, and location. Typically, in-stock items ship within...
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Financing and Trade-In

Are there financing options available for purchasing La-Z-Boy furniture?

La-Z-Boy provides various financing alternatives to facilitate furniture purchases, including promotional plans with low or no...
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Does La-Z-Boy offer a trade-in program for old furniture?

La-Z-Boy generally does not have a trade-in program for old furniture, focusing instead on new products emphasizing comfort and...
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Product Information

Are La-Z-Boy products made in the USA?

La-Z-Boy primarily manufactures its furniture in the United States, focusing on American craftsmanship. Although many products...
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What types of reclining mechanisms are available in La-Z-Boy furniture?

La-Z-Boy provides multiple reclining mechanisms such as manual recline, power recline, and wall-saver recline. Each option...
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What is the estimated lifespan of La-Z-Boy products?

La-Z-Boy products are known for their durability, typically lasting between ten to fifteen years or more, depending on model...
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Are there specific weight limits for La-Z-Boy reclining chairs?

La-Z-Boy reclining chairs have varying weight limits, generally between 250 and 350 pounds, depending on the model and design....
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Assembly and Parts

Can I purchase replacement parts for my La-Z-Boy furniture?

Replacement parts for La-Z-Boy furniture can generally be purchased to help restore your items. These may include reclining...
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Does La-Z-Boy offer professional furniture assembly services?

La-Z-Boy generally does not provide professional assembly services with its furniture, but items are designed for easy...
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Maintenance and Care

How do I care for my La-Z-Boy furniture?

To maintain La-Z-Boy furniture, regular dusting and vacuuming are crucial to keep it clean. For fabric upholstery, use a soft...
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What cleaning products are safe for La-Z-Boy upholstery?

When cleaning La-Z-Boy upholstery, using a mild soap solution is recommended, while avoiding harsh chemicals that can harm the...
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