What is the return policy?

Kona Sports has a return policy that is designed to provide customers with a clear and fair process for returning items. Typically, customers are allowed to return items within a specific timeframe, usually around thirty days from the date of purchase. Items should generally be in their original condition, meaning they should be unused and with tags attached, if applicable. It is important to note that certain items, such as personalized or custom orders, may be subject to different return conditions. In addition, customers often have to provide proof of purchase, such as a receipt or order confirmation, to facilitate the return process. Refunds may be issued in the form of store credit, depending on the circumstances surrounding the return. Shipping fees are typically non-refundable unless the return is due to an error made by Kona Sports, such as sending an incorrect or defective item. Customers looking for specific details or updates regarding the return process should refer to the current web page, where they can find the most accurate information about the return policy and any conditions that may apply.