What is the return policy?

The return policy of Kneedraggers.com is designed to ensure customer satisfaction while allowing for the return of items that do not meet expectations. Generally, the policy permits customers to return items within a specific time frame, typically thirty days from the date of receipt. To be eligible for a return, items should be unused and in their original condition, complete with all packaging, tags, and accessories. It is essential to include a proof of purchase, such as an order confirmation email or receipt, when returning an item. Certain items may be excluded from the general return policy, particularly items that are classified as final sale or those that have been custom made. Additionally, customers are responsible for shipping costs associated with returns, unless the return is the result of an error on the part of Kneedraggers.com, such as sending the wrong item or a defective product. To initiate a return, customers are typically required to follow specific procedures outlined on the Kneedraggers.com website. These procedures usually include obtaining a Return Merchandise Authorization (RMA) number, which must accompany the returned item. For the most accurate and detailed information regarding the return policy, including any updates or changes to the terms, it is advisable to visit the current web page of Kneedraggers.com. This will provide customers with the latest instructions and guidelines for processing returns. Overall, Kneedraggers.com aims to make the return process as simple and straightforward as possible, reflecting their commitment to customer satisfaction.