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Kenmore Customer FAQ

Top Answers & How-to Guides

What is Kenmore's Phone Number?

The question we are asked most often is about how to talk to Kenmore customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Kenmore Customer Questions

How do I remove the light cover in my Kenmore #1065004271

To remove the light cover in your Kenmore refrigerator model #1065004271, first, ensure that the appliance is unplugged for safety. Look for screws or a small tab securing the light cover; these may need to be removed or released. Gently pry the cover away from the light fixture, being careful not to damage it. Once the cover is loose, you can pull it down and disconnect it from the fixture if necessary. Always refer to your user manual for specific instructions related to your model.
Asked Aug 13, 2025 6:19 PM

How to turn off lock on to start my dishwasher

To disable the lock option on your Kenmore dishwasher, press and hold the "HEATED DRY" button for 4 seconds. The padlock symbol will disappear from the control panel, indicating that the control lock has been deactivated. If this doesn't work, you might need to consult your owner's manual for specific instructions related to your model.
Asked Jun 2, 2024 7:21 PM

Where do i buy a light for my Kenmore side-by-side refrigerator

Replacement lights for your Kenmore side-by-side refrigerator can be purchased from several outlets. Large home improvement stores, such as Lowe's or Home Depot, often carry these parts. You can also consider online marketplaces like Amazon or eBay. Specialty appliance parts retailers, such as Sears PartsDirect or RepairClinic, may also have the specific light you need for your Kenmore refrigerator. Make sure to know the model of your refrigerator to ensure you're purchasing the correct light.
Asked Feb 17, 2024 3:48 PM

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Warranty Information

What is the warranty period for Kenmore appliances?

The warranty duration for Kenmore appliances typically varies by model, but most have a one-year limited warranty covering...

How long is the warranty on Kenmore replacement parts?

Kenmore's warranty on replacement parts typically lasts for 90 days from the purchase date, covering defects in materials and...

Product Features

Can I stack my Kenmore washer and dryer?

Stacking a Kenmore washer and dryer is possible with many models, provided they are designed for it. Kenmore offers stacking...

What is the recommended temperature range for a Kenmore freezer?

Kenmore freezers are best set between zero and ten degrees Fahrenheit to preserve food quality and prevent spoilage. Checking...

What is the capacity of a standard Kenmore washing machine?

The capacity of a standard Kenmore washing machine depends on the model, with top-loaders generally ranging from 3.5 to 5.3...

Are Kenmore appliances ENERGY STAR certified?

Many Kenmore appliances are ENERGY STAR certified, indicating they meet strict energy efficiency guidelines. However, not all...

Where can I find replacement parts for my Kenmore products?

Customers can find Kenmore replacement parts through the Kenmore website, authorized retailers, and appliance parts stores....

Appliance Maintenance

How often should I replace the water filter in my Kenmore refrigerator?

The water filter in a Kenmore refrigerator typically needs replacing every six months, but high usage or contaminated water...

Can I use any detergent in my Kenmore dishwasher?

It is important to select a detergent specifically made for automatic dishwashers for use in a Kenmore dishwasher. Avoid...

What should I do if my Kenmore appliance is making strange noises?

When a Kenmore appliance produces unusual noises, it is important to investigate the source. For appliances like refrigerators,...

How do I clean my Kenmore refrigerator?

To clean a Kenmore refrigerator, first unplug it and remove food. Wash shelves and drawers with warm soapy water or baking soda...

What should I do if my Kenmore appliance is not heating?

If a Kenmore appliance is not heating, it is essential to check its power supply, temperature settings, and internal components...

Troubleshooting and Support

How do I reset my Kenmore appliance to factory settings?

Resetting a Kenmore appliance to factory settings is model-dependent. Generally, for kitchen appliances, disconnect power for...

How do I troubleshoot my Kenmore appliance?

To troubleshoot a Kenmore appliance, first, identify the specific issue. Consult the owner's manual for tailored solutions,...
We look to the Kenmore issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Kenmore issues reported to GetHuman

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