1. All Companies › 
  2. Katesomerville.com Customer Service › 
  3. FAQ
Updated

Katesomerville.com Customer FAQ

Top Answers & How-to Guides

What is Katesomerville.com's Phone Number?

The question we are asked most often is about how to talk to Katesomerville.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for all purchases made on our website. Our gift wrapping service involves carefully packaging...
Ask any question you have about Katesomerville.com customer service, get an answer now.
Contact Katesomerville.com customer service

Order Tracking

How can I track my order?

You can track your order by logging into your account on our website and navigating to the order history section. From there, you will...
Read more

Damaged Items

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service team immediately for assistance. They will work with...
Read more

Address Update

How do I update my billing or shipping address?

To update your billing or shipping address, simply log into your account on our website and go to the "My Account" section. From there,...
Read more

Shipping

Do you offer international shipping?

Yes, we offer international shipping to selected countries. At Katesomerville.com, we understand that our products are loved all around...
Read more

Payment Methods

What payment methods do you accept?

At Katesomerville.com, we offer a variety of convenient and secure payment methods to ensure a seamless shopping experience for our...
Read more

Order Changes

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order on Katesomerville.com, but only if it is within a certain time frame and has not yet been...
Read more

Returns and Exchanges

What is your return and exchange policy?

Our return and exchange policy at Katesomerville.com allows customers to return or exchange any unused or gently used products within...
Read more

Product Testing

Are your products tested on animals?

No, at Katesomerville.com, we are proud to say that none of our products are tested on animals. We firmly believe in the importance...
Read more

Samples Request

Can I request samples of your products?

Yes, you can request samples of our products. We understand the importance of being able to try products before making a purchase....
Read more

Gift Wrapping

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for all purchases made on our website. Our gift wrapping service involves carefully packaging...
Read more

Help me with my Katesomerville.com customer service issue

Ask any question you have about Katesomerville.com customer service. We will do our best to get you answers right away.
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!