What is your return and exchange policy?

Our return and exchange policy at Katesomerville.com allows customers to return or exchange any unused or gently used products within 30 days of the purchase date. To be eligible for a return or exchange, the item must be accompanied by the original receipt or proof of purchase. If after trying a product you are unsatisfied and wish to return it, we offer a full refund to the original form of payment. Alternatively, if you prefer to exchange the item for another product, we can provide store credit equal to the purchase price. Please note that shipping costs are non-refundable, and the customer is responsible for any return shipping fees. We strive to provide exceptional customer service and ensure your satisfaction with our products.