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Kaplan Test Prep Customer FAQ

Top Answers & How-to Guides

What is Kaplan Test Prep's Phone Number?

The question we are asked most often is about how to talk to Kaplan Test Prep customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Course Information

What types of tests does Kaplan Test Prep offer?

Kaplan Test Prep provides a broad range of services for standardized tests including the SAT, ACT, GRE, GMAT, LSAT, MCAT, and...
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How long are the Kaplan Test Prep courses?

The length of Kaplan Test Prep courses varies by test and format, with live classes generally lasting several weeks to months,...
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Are there any scholarships available for Kaplan Test Prep courses?

Kaplan Test Prep provides various scholarships aimed at making test preparation more affordable for students. These...
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Can I retake a Kaplan Test Prep course if I'm not satisfied with my results?

Students can retake a Kaplan Test Prep course if they are dissatisfied with their results. Policies vary, but many include...
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Can I attend live classes for Kaplan Test Prep courses?

Yes, Kaplan Test Prep provides live online classes that allow real-time interaction with instructors, enhancing engagement and...
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Are there trial sessions available for Kaplan Test Prep courses?

Kaplan Test Prep provides options such as free trial sessions or sample lessons for prospective students to experience their...
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Policies and Logistics

Can I access Kaplan Test Prep materials online?

Kaplan Test Prep provides a range of online study materials, including practice tests and video lessons, allowing students to...
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What is the refund policy for Kaplan Test Prep courses?

Kaplan Test Prep has a refund policy that varies by course, generally offering a satisfaction guarantee for initial...
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Are there specific study materials recommended for different exams?

Kaplan Test Prep offers diverse study materials specifically tailored for various exams, including the SAT, ACT, GRE, GMAT, and...
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Online Resources

Are there any free resources provided by Kaplan Test Prep?

Kaplan Test Prep provides numerous free resources such as practice questions, webinars led by experts, and sample lessons to...
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Do I need any specific computer requirements for online courses?

Kaplan Test Prep's online courses have specific computer requirements to facilitate optimal learning, including a dependable...
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Are there any mobile apps provided by Kaplan Test Prep?

Kaplan Test Prep provides various mobile applications that enhance study experiences for different standardized tests. These...
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How often are Kaplan Test Prep materials updated?

Kaplan Test Prep frequently updates its materials to ensure they align with current exam formats, content, and best practices....
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Support and Guidance

Does Kaplan Test Prep provide personalized study plans?

Kaplan Test Prep does indeed offer personalized study plans tailored to individual strengths and weaknesses. These plans...
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What level of support can I expect from Kaplan Test Prep instructors?

Kaplan Test Prep instructors are experienced educators who provide extensive support in preparing for standardized tests. They...
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What is the average success rate of students who use Kaplan Test Prep?

Kaplan Test Prep success rates vary based on the test, the student's starting level, and their dedication to the materials....
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Does Kaplan Test Prep offer any group discounts for courses?

Kaplan Test Prep usually provides various pricing options, including group discounts that benefit organizations or groups...
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