What is the process for exchanging a product?

The process for exchanging a product with JustFab generally involves a few straightforward steps. First, customers should visit the JustFab website and log into their account to access their order history. From there, they can identify the specific item they wish to exchange. It is important to ensure that the item is eligible for exchange according to JustFab's policies, which typically require the product to be unworn and in its original condition. Once the item has been confirmed for exchange, the customer can proceed to initiate the exchange process through their account. This may include selecting the new size or style they prefer. Customers might need to print out a return shipping label, which is generally provided through the website. If the item was received damaged or defective, there may be different instructions to follow. After packaging the item securely and including any necessary paperwork, the customer should send the package back to JustFab for processing. Once JustFab receives the returned item, they will issue a credit towards the new item or a new shipment, depending on the specifics of the exchange. For detailed information about any applicable fees or timelines, it is advisable to refer to the current exchange policy on the JustFab website.