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Can I change my order after it has been placed?

Asked 2 years ago
Once an order has been placed with Jostens, the ability to modify it may depend on several factors, including the specific product ordered, the timing of the request, and the processing status of the order. Typically, Jostens encourages customers to review their order carefully before finalizing it to ensure accuracy. However, if a customer wishes to make changes after submitting the order, it is advisable to act quickly. Most alterations, such as changing the size of a class ring or adjusting personalization details for a yearbook, may be possible within a short window of time. To inquire about the specific possibilities for modifying an existing order, customers are encouraged to refer to the Jostens website for information relevant to their order or to consult the order confirmation details they received after placing their order. This information often includes contact details or directions on how to proceed with such requests. Understanding the terms and conditions associated with the specific product can also provide clarity on what changes can be made and by when.
Answered Jul 23rd 2025

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