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What is your return policy?

Asked 2 years ago
The return policy of Johnnycupcakes.com is designed to ensure customer satisfaction while maintaining the integrity of the brand. Typically, items purchased through Johnny Cupcakes are eligible for return or exchange within a specified time frame, often around thirty days from the date of purchase. To be eligible for a return, items generally must be in their original condition, meaning they are unused and include all original tags and packaging. It is advisable to keep the original receipt or proof of purchase, as this may be required to process any returns or exchanges. Typically, custom or limited edition items may not be eligible for returns, as these items can be in high demand and often sell out quickly. For items that are defective or damaged upon arrival, Johnny Cupcakes usually encourages customers to refer to their specific guidelines for reporting such issues, which can often be found on their website. For the most accurate and detailed information regarding the return policy, including any specific instructions for initiating a return or exchange, it is beneficial to visit the current web page of Johnnycupcakes.com, where such policies are usually clearly outlined and updated as necessary.
Answered Oct 9th 2025

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