What is your return policy?

Jegem.com has a return policy that is designed to ensure customer satisfaction while also providing clear guidelines for returns. Typically, customers can return items within a specified period, often around thirty days from the date of purchase. To be eligible for a return, the items usually need to be in their original condition, unworn, and with all tags still attached, if applicable. Some specific categories of items may have different return conditions, such as electronics or personalized products, which may not be returnable. It is important for customers to check the individual product details on the website for any specific return instructions that may apply. When initiating a return, customers generally need to provide proof of purchase, such as a receipt or order confirmation. After item inspection, refunds are usually processed back to the original form of payment. In instances where the return is initiated due to an error on Jegem.com’s part, such as sending the wrong item or a defective product, customers may also have the option of receiving a prepaid return label. It is advisable for customers to refer to the return policy section on the Jegem.com website for complete details and to confirm the exact timeframe and conditions. This information will provide the most accurate guidance on how to process returns and any other specific requirements that may apply.