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JeffersPet.com Customer FAQ

Top Answers & How-to Guides

What is JeffersPet.com's Phone Number?

The question we are asked most often is about how to talk to JeffersPet.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I unsubscribe from your newsletter?

To opt out of the newsletter from JeffersPet.com, users can find an unsubscribe link in their email or adjust preferences...

How do I check my gift card balance?

To check a gift card balance at JeffersPet.com, visit their website where you may find a dedicated section for balance...
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Recent JeffersPet.com Customer Questions

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Account and Orders

How do I unsubscribe from your newsletter?

To opt out of the newsletter from JeffersPet.com, users can find an unsubscribe link in their email or adjust preferences...
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How do I check my gift card balance?

To check a gift card balance at JeffersPet.com, visit their website where you may find a dedicated section for balance...
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How long does it take to process an order?

Order processing at JeffersPet.com usually takes one to three business days but can vary based on item availability and order...
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Can I track my order?

Yes, customers have the ability to track their orders via tracking details included in confirmation emails from JeffersPet.com....
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Can I cancel or modify my order?

The ability to cancel or modify an order at JeffersPet.com is contingent on how far along the order is in processing. Quick...
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Returns and Warranties

What is the return policy?

The return policy at JeffersPet.com allows returns within thirty days, requiring items to be unopened and in original condition...
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Do you have a size chart for clothing items?

JeffersPet.com generally offers size charts for their clothing items, which include measurements for neck, chest, and length to...
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What is the warranty for your products?

Warranties for products from JeffersPet.com vary by item, often including manufacturer's warranties and satisfaction...
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Payment and Shipping

What payment methods do you accept?

JeffersPet.com accepts several payment options, including major credit cards like Visa and MasterCard, as well as PayPal. They...
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Do you offer international shipping?

JeffersPet.com primarily ships within the United States and does not typically offer international shipping. However, they may...
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What is your privacy policy?

JeffersPet.com prioritizes customer privacy and has a policy detailing how personal data is collected, utilized, and secured....
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Are there any discounts or promotions available?

JeffersPet.com frequently offers various discounts and promotions, which may include percentage-off sales and free shipping....
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