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Jeep Customer FAQ

Top Answers & How-to Guides

What is Jeep's Phone Number?

The question we are asked most often is about how to talk to Jeep customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Jeep Customer Questions

Keep renegade 2016 is showing engine light and car is juddery and slow to move off

The engine light on your 2016 Jeep Renegade coming on, alongside issues like juddering and slow movement, might indicate several issues. It could be related to transmission, a misfiring engine, or problems with the fuel or ignition system. It could also mean that the ignition coils, spark plugs, or fuel injectors are malfunctioning. In any case, this is a situation that requires immediate attention from a qualified mechanic. Do not ignore the engine light, as driving with the light on can cause more damage. We suggest that you stop driving and arrange to have your Jeep looked at by a professional as soon as possible to avoid more serious issues.
Asked Apr 19, 2024 10:18 AM

1997 Sahara carpet color for moss green and tan seats?

The factory carpeting color for a 1997 Jeep Sahara with moss green exterior and tan-colored seats is typically camel or a shade of tan. It matches the overall earth-tone color scheme of the vehicle. However, keep in mind that color variations may exist depending on the vehicle's original specifications and any changes made by previous owners.
Asked Mar 14, 2024 1:53 PM

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Jeep Models

What are the different models of Jeep available?

Jeep features a variety of models, including the rugged Wrangler, versatile Cherokee, luxurious Grand Cherokee, compact...

What is the price range for a new Jeep?

The cost of a new Jeep varies by model and options, with the 2023 Jeep Renegade starting around twenty-five thousand dollars...

Customization and Features

Can I customize my Jeep?

Jeep vehicles are designed for customization, offering numerous options for performance and aesthetic upgrades. Owners can...

What safety features does a Jeep have?

Jeep vehicles are committed to safety, incorporating various advanced features across models like the Wrangler and Grand...

What technology features are available in a Jeep?

Jeep vehicles come with a wide range of technology features that improve the driving experience, safety, and connectivity. Most...

Performance and Utility

What is the average fuel efficiency of a Jeep?

Fuel efficiency for Jeep models varies widely depending on factors like model, engine type, and drivetrain. The Wrangler...

Can I tow with a Jeep?

Jeep vehicles are known for their towing abilities, with the Grand Cherokee allowing up to seven thousand pounds and the...

Are Jeeps good for off-roading?

Jeeps are recognized for excellent off-roading due to their robust design, especially in models like the Wrangler. Their...

Maintenance and Warranty

What is Jeep's warranty policy?

Jeep's warranty policy includes a basic limited warranty for three years or thirty-six thousand miles and a five-year or sixty...

How often should I get my Jeep serviced?

Jeep service intervals depend on the model and driving conditions. Typically, oil changes are suggested every six months or...

Purchasing and Financing

Where can I find authorized Jeep dealerships?

Authorized Jeep dealerships can be found easily using the dealer locator tool on the official Jeep website, jeep.com. Users can...

Are there any financing options available for purchasing a Jeep?

Prospective buyers of a Jeep can explore various financing options, including programs offered by dealerships and banks....
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Jeep issues reported to GetHuman

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