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Jean Coutu Group Customer FAQ

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What is Jean Coutu Group's Phone Number?

The question we are asked most often is about how to talk to Jean Coutu Group customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Jean Coutu Group Customer Questions

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Store Information

What are your pharmacy hours?

Pharmacy hours at Jean Coutu can vary by location, with most opening early and closing in the evening. They usually operate...
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How can I find a store near me?

To locate a nearby Jean Coutu store, the best approach is to visit their official website, which has a store locator tool for...
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Do you have pharmacies with extended hours?

Jean Coutu Group offers some pharmacies with extended hours, which vary by location. Customers should check the specific hours...
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Prescription Management

Can I refill my prescriptions online?

Yes, Jean Coutu Group provides an online prescription refill service via their website or app, allowing easy management of...
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What should I do if I need a medication not on the shelf?

If a needed medication is missing from the shelf at Jean Coutu, customers should first consult pharmacy staff, who can help...
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Health Products

What types of health products do you carry?

Jean Coutu Group has a diverse array of health products, including over-the-counter medications, vitamins, and dietary...
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Do you have a selection of natural health products?

Jean Coutu Group provides a diverse range of health and wellness items, including natural health products like vitamins,...
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What over-the-counter medications do you offer?

Jean Coutu Group has a wide range of over-the-counter medications to treat various health issues. This includes pain relievers,...
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What health and wellness services do you provide?

Jean Coutu Group provides various health and wellness services, including medication management, immunizations, health...
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Loyalty and Promotions

Do you offer a loyalty program?

Jean Coutu Group provides a loyalty program that rewards customers with points for purchases at participating locations. These...
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Are there any special promotions or discounts?

Jean Coutu Group regularly runs various promotions, including discounted products in weekly flyers, special offers for loyalty...
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Services

Do you provide immunization services?

Jean Coutu Group provides various immunization services to help customers protect their health, including vaccinations for...
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Do you offer home delivery services?

Jean Coutu Group does offer home delivery services to enhance accessibility for health and wellness products. The availability...
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Can I consult with a pharmacist for advice?

Jean Coutu Pharmacy allows customers to consult pharmacists for guidance on health matters, medication, and minor health...
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Beauty and Personal Care

Can I find beauty products in your stores?

Jean Coutu pharmacies carry a diverse range of beauty products, including skincare, makeup, and hair care from various popular...
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What are your return policies for health products?

Jean Coutu Group’s policy generally prohibits the return of opened health products due to hygiene reasons, while unopened items...
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