What is the return policy?

Isaay.com offers a return policy that is designed to ensure customer satisfaction while also meeting the needs of the business. Generally, customers can return items within a specified time frame after the purchase date. This time frame is typically detailed on the website, and it is advisable for customers to check the current information available there. Items usually need to be returned in their original condition, which means they should be unused, with all tags attached and in their original packaging when applicable. To initiate a return, customers may need to follow specific steps outlined on the website. This often includes filling out a return request form, which can be found on the relevant webpage. There may also be guidelines about which items are eligible for return, as certain categories of products may have different requirements or may be non-returnable, such as items that are personalized, intimate, or perishable. Once a return is approved, customers should be aware of the process for shipping the items back, which may involve the customer covering return shipping costs unless there was an error in the order. Refunds are typically processed after the returned items have been received and inspected by the company. For the most accurate and detailed information regarding the return policy, it is best for customers to review the policies directly on the Isaay.com website, where they will find the latest updates and guidelines.