What if there is an error on my printed invitations?

If there is an error on your printed invitations, it can be a frustrating experience, but it is important to handle the situation with care. Invitations by Dawn takes pride in the quality of their products, and they typically have policies in place regarding errors or misprints. In most cases, if there is a mistake that is the fault of the printing process, such as a printing error, the company will usually offer a reprint or replacement free of charge. This might include errors such as incorrect colors, faded text, or alignment issues that are not due to the initial design submitted by the customer. However, if the error is a result of information provided during the personalization process, such as typos or incorrect details that were approved before printing, typically the responsibility falls on the customer. It is crucial to thoroughly review all proofs and final designs before confirming the order, as this can help catch any potential mistakes that may lead to dissatisfaction with the final product. Should you find yourself in a situation where you have received invitations with an error, it is best to refer to the return and exchange policies available on the Invitations by Dawn website. There you will find detailed information on how to report an issue, what documentation you might need, and the process for addressing your concern. Taking these steps can help ensure that any error is resolved effectively and to your satisfaction.